Privacy Policy

Introduction

At Pinggle.app, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you use our website and services.

Information We Collect

We may collect and process the following types of information:

- Account information (e.g., name, email address, password)

- Payment information (processed securely via [Paddle.com](http://paddle.com/))

- Usage data, device identifiers, and analytics

- Content and task data generated through the platform

- Third-party integration data (e.g., messaging APIs, if connected)

How We Use Your Information

We use your information to:

- Provide, operate, and maintain our services

- Personalize your experience and improve our platform

- Communicate with you (e.g., support, updates, billing notices)

- Process transactions securely via Paddle

- Comply with legal obligations

Legal Basis for Processing

We rely on one or more of the following legal bases:

- Your consent

- Performance of a contract

- Compliance with legal obligations

- Legitimate business interests

Third-Party Services

We use trusted third-party providers such as [**Paddle.com**](http://paddle.com/) to process payments and may share your data with them only as required to complete transactions or provide support.

Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law.

Your Rights

You have the right to:

- Access your personal data

- Correct inaccuracies in your information

- Request deletion of your account and personal data

- Receive a copy of your data (portability)

- Object to or restrict certain types of processing

To exercise your rights, please contact us at: support@pinggle.app

Data Security

We implement robust security practices to protect your data:

- SSL encryption (HTTPS) for all data transmission

- Server-side encryption for sensitive data

- Regular vulnerability scans and infrastructure updates

- Strict access controls for employees and partners

International Users

Our servers may be located in jurisdictions outside your country. By using our service, you consent to the transfer of your data as necessary.

Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted on this page, and the “Last Updated” date will be revised.

Contact

For any questions or concerns, reach us at:

📧 Email: support@pinggle.app

👤 Legal Entity: Britlab

📍 Business Address: Seoul, Republic of Korea

**Last Updated: 2025-06-27**